5 Considerations When Hiring a Lawn Care Company

Posted on by Urban Eden

Finding the right lawn care company for you can be a challenging task, especially in the Camas, Washougal and Vancouver, Washington areas. There is an endless stream of landscape companies and it can be difficult to navigate through the good and the bad. There are a lot of things to consider when looking to hire a lawn service provider. To help those who may be struggling to decide between companies, we will discuss 5 considerations to make when hiring a lawn care company.

Licensed and Insured

Ensuring that your lawn care service provider is licensed and carries the proper insurance is a requirement. Many people would be surprised to learn that a lot of landscape companies are not insured. Allowing uninsured companies to service your property is a high risk. If your property is damaged or someone is injured, you or your insurance, can be held liable. That can be an incredibly high risk to take.

With Urban Eden Landscaping, you’ll find a company who possesses all of the proper licenses and insurance that any good quality landscape company should possess.

Customer Service

Good customer service can be hard to find. Does your current lawn care service provide timely estimates? Do they answer their phone and respond to emails promptly? If they do not, then perhaps it is time to look for a new company. Find a company that not only responds to your inquiries quickly, but one that is also technologically savvy, easily reached through social media or email, and one that implements accurate scheduling and efficient billing software.

At Urban Eden Landscaping, we pride ourselves on our communication skills. We are easy to reach, and strive to provide our clients with timely, accurate, and easy to understand estimates. An open line of communication is imperative to any successful business. Furthermore, we implement software the ensures accurate scheduling and offer numerous ways for our clients to pay, whether it be by cash, check or debit/credit card.

Reliability

Is your current lawn care company showing up late, at odd times, or simply not showing up at all? Unfortunately, reliability can be hard to find in the landscape industry. When looking for a landscape company, make sure they will show up when they say they will (or, at the very least, communicate any schedule changes promptly) and perform the work that was agreed upon.

Urban Eden Landscaping is a reliable landscape company, that strives to keep their clients happy and informed. We show up when we say we will. Period. If, for some unforeseen reason (during inclement weather, for instance), we are unable to be on time, we always inform our clients immediately. Being able to rely on the word of your lawn care company is extremely important and should not be overlooked.

Work Quality

When deciding between landscape companies, consider the quality of work. The cheapest option is rarely the best when it comes to landscaping; so, as long as you can avoid it, don’t settle for the cheapest simply because they fit the budget. Crews should be well-prepared and properly trained to accommodate all of your lawn maintenance needs. If your current landscaper is not performing the quality of work that you would like, tell them so. If they do not make any attempt to change and better that quality of work, then it’s time to consider looking for a new provider.

Urban Eden defines itself by the quality of work they perform. Our crews are extensively trained and are provided all of the appropriate tools to keep your yard looking its best. Crews show up on time, in uniform, and driving clearly labeled Urban Eden Landscaping trucks. The thorough training that our crews receive ensure that the quality of work is always of the highest standard. As if all of that wasn’t enough, we offer a 100% risk free guarantee. On the off-chance that you’re unhappy with the service provided, we will come back out and rectify the issue at no extra charge. If you still aren’t satisfied, we will go as far as paying one of our competitors to complete the job for you. That’s how confident we are in our work and, once you’ve used our services, you will be too!

Contracts

Does your current lawn service company require a lengthy contract? Do they have an early termination fee? These are issues that are common in the landscape maintenance industry. What happens if you longer want or need their services? What happens if you are unhappy with their work? Will you be charged a considerable fee for simply cancelling with their company?

At Urban Eden Landscaping we do not require a contract. We are convinced that our customer service and the quality of work that we perform will be assurance enough to keep our clients happy and continuing with our maintenance service programs.

There are other things to consider when hiring a landscape company (reputation/reviews and maintenance of their own equipment, for example), but these 5 topics are definitely some of the most important to consider first. Urban Eden Landscaping is one of the top rated lawn care companies in all of Clark County. We would love to help with your lawn care needs. Reach out to us today by calling (360)567-6399, contact us here, or fill out our FREE online estimate request form. Find out for yourself just how hard Urban Eden strives to keep our clients happy!

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